Do my customers need to download an app?
No. Everything happens inside WhatsApp, which your customers already use.
How do I get an account?
Our team creates every account. Tap Request access and send us an email. We will set up your account and send you a sign-in link.
How is my WhatsApp number connected?
There are two ways: scan a QR code, or connect through Meta's official WhatsApp Business Platform. For businesses we recommend the official platform, because it is the most reliable option.
Can it reply to voice messages?
Yes. It understands voice notes and can reply in text or with a voice message.
Can it send and read pictures or files?
Yes. It reads the images, PDFs and documents that customers send, and every plan can send media to your customers.
Can I reply to a customer myself?
Yes. Pause the assistant in any chat and reply yourself. You can switch it back on whenever you like.
Can I use my own AI API key?
Yes. You can use our AI service or connect your own API key.
Is Talking Butler an official WhatsApp product?
No. Talking Butler is an independent service that connects to WhatsApp. It is not affiliated with, endorsed by or sponsored by WhatsApp LLC or Meta Platforms, Inc.
What happens to my messages?
Chats stay in your private workspace while your account is active, and you can delete them. When the AI assistant is on, message text is sent to the AI provider to write a reply. Read our Privacy Policy for details.